Non-emergency medical transport

Every ride home,
guided safely in.

Wheelchair van, stretcher, and ambulatory transport across Central Virginia, scheduled around the appointment and staffed by crews who introduce themselves before they touch a wheelchair.

Dispatch open 24/7
Licensed & insured
6 counties served
Unit 501 · lift deployed A Safe Harbor wheelchair-accessible van with the hydraulic lift lowered and a passenger boarding
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What we run

Transport built around the appointment, not the other way around.

Pick the level of assistance the passenger actually needs. Booking higher costs more; booking lower means a driver has to refuse at the door.

Level 01Passenger boarding a wheelchair-accessible van

Wheelchair van transport

Hydraulic-lift vans with four-point securement for power and manual chairs. Door to door, the driver handles every threshold, ramp, and elevator, and checks the tie-downs out loud before the van moves.

Level 02Stretcher transport vehicle

Stretcher transport

Two-attendant crews and a climate-controlled cabin for bed-bound patients moving between facilities, or coming home for the first time in weeks.

03

Ambulatory escort

Door through door, not curb to curb. For passengers who walk with a cane, a walker, or a steady arm.

04

Standing schedules

Dialysis, infusion, and therapy on a repeating weekly route. Booked once, held indefinitely, same crew where we can.

05

Hospital discharge

Staged against the paperwork, not a guess. Equipment, discharge bag, and family ride along.

Dispatch

You always know where the van is.

Every unit is GPS-tracked and every trip has a name attached to it. Families and case managers get real ETAs by text instead of calling the office to ask.

  • A person answers the dispatch line, at any hour
  • Pickup windows confirmed by text or phone
  • Live ETA shared with family and case managers
  • A short message closes the loop when the passenger is home
Dispatch, live
--:--:--
501Wheelchair van, en route ETA 7 MIN
502Ambulatory, at pickup ETA 2 MIN
503Stretcher van, available STANDBY
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Booking a trip

Three steps, one phone call.

Dispatcher taking a booking call
01

Tell us the appointment

Address, time, and whether the passenger uses a chair, a stretcher, or walks with help. Two minutes on the phone.

Scheduling board
02

We confirm a window

You get a pickup window and a unit number back, by text or by phone, whichever you prefer.

Transport van arriving
03

The crew arrives early

Drivers build in a buffer, help through the door, and secure the passenger before moving an inch.

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Service area

Covering the valley, door to door.

Scheduled and same-day trips for hospitals, dialysis centres, rehab facilities, and private homes across Central Virginia. Out-of-region transfers are quoted per trip.

Harrisonburg CityRockingham CountyAugusta CountyStauntonPage CountyShenandoah County
Central VirginiaThe Shenandoah Valley
Regional hospital entrance
Rural road on a transport route
What families say

The part patients remember.

“My mother has dialysis three mornings a week. For two years it was a different driver and a different time. Safe Harbor gave us one window and one name, and she stopped dreading Tuesdays.”
Denise R.Daughter and caregiver · Harrisonburg
“As a discharge planner I need one thing: the van shows up when it says it will. Safe Harbor is the only provider I stopped double-checking.”
Marcus H.Case management · regional medical center
“The driver noticed the ramp at my father's door had iced over and salted it before loading him. Nobody asked him to do that.”
Ray T.Son · Rockingham County
Family of brands

Need care after the ride home?

Safe Harbor Home Health provides skilled nursing, therapy, and home health aides across the same six counties, one family, one intake, one team that talks to each other.

Visit Home Health
Ready when you are

Tell us where, and when it matters.

Same-day trips are handled fastest by phone. For anything scheduled ahead, the request form takes about a minute.

Dispatch · 24/7540-555-0198
Call